Got questions? This way.
Here are some quick answers to questions you may have. Can't find what you're looking for? Feel free to contact us anytime.
General questions:
Are you considering signing up for Social Creators? Discover what we can do for your business.
You can start with a 30-day free trial to give our marketing and sales automation platform a test drive.
We offer unlimited access to our online learning library and all the AI-powered marketing and sales automation tools so you can start using them on your free trial.
It can take some time to set everything up so we provide an optional onboarding call with our team that can help you get the most out of the Social Creators platform.
You can create unlimited email campaigns and sequences without any contact limits, unlike many of our competitors. However, sending emails and messages incurs charges based on usage.
Please refer to our detailed pricing chart for additional charges below:
- Email: $0.0014 per email
- Email Verification: $0.0037 per Email Verification
- SMS/Text: $0.0119 per segment (160 characters)
- Phone: Outbound $0.021 | Inbound $0.0128 per minute
- Premium Action Triggers: $0.015 per trigger
You can see your credit balance and your transactions by going to Settings > Company Billing
Yes, there are additional charges when you utilize our AI features. These charges are based on your usage.
Please refer to our detailed pricing chart for additional charges below:
- Content AI: $0.135/1000 Words and 0.09/ Image
- Workflow AI: $0.045/GPT 4 and 4o execution and $0.0225/GPT 3.5 & 4o Mini executions
- Conversation AI: $0.03/Message
- WhatsApp Conversation: $0.111/WhatsApp Conversation
- Reviews AI: $0.12/review response
You can see your credit balance and your transactions by going to Settings > Company Billing
There are no hidden upsells or upcharges.
The only additional costs are for optional features that you choose to use as outlined above for email, SMS and AI agent features.
We offer support during business hours and we will usually get back to you within 24 hours.
Yes! If you decide that Social Creators isn't the right fit for your business, you can easily cancel your account from your dashboard at any time.
We offer tools and support to help you migrate your existing website and data. You can easily migrate funnels from ClickFunnels and Courses from Kajabi.
You can also easily migrate import or host your WordPress site directly in Social Creators but that's optional.
Contact our support team for assistance.